Anni Summers RD understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of our clinic clients and of everyone who visits our website www.annisummers.com. (“Our Site”). We will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
This policy explains how we use, store, and share the information we collect about you, how you can exercise your rights and the procedures that we have in place to safeguard your privacy. This policy supplements any other fair processing or privacy notice that may be provided to you from time to time.
Information about Us
Our Site is owned and operated by Summers Consulting Services Ltd, a company registered in England & Wales under company number 13673662, whose registered office address is 4a Stansted Courtyard, Parsonage Road, Takeley, Bishop’s Stortford, CM22 6PU.
DPA and GDPR May 2018
Anni Summers RD complies with the Data Protection Act 1998 and complies with the General Data Protection Regulation, which came into effect in May 2018.
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Users are advised that if they wish to deny the use and saving of cookies from this website onto their computer hard drive, they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon their first visit.
This website uses tracking software to monitor its visitors to understand better how they use it. The software will save a cookie to your computer’s hard drive to order to track and monitor your engagement and usage of the website but will not store, save, or collect personal data. For a list of cookies this website may use for tracking, please click here.
Third Party Links
“Personal Data” is any data that identifies you. We will deal with your Personal Data in compliance with the current UK data protection legislation. Please note this applies only to Anni Summers RD and not to other companies or organisations’ websites to which we link.
Why we collect your data:
We collect your personal data because you give us consent to do so, to assist those who are providing independent dietary services to you and communicating with you. We may also use personal information to improve our services and comply with regulatory requirements.
What data we may collect:
We collect personal information from clients that may include name, address, phone number, email address, occupation, demographic information, medical history, dietary and lifestyle information, as well as other data relevant to customer surveys and/or offers. We may collect this through free, no obligation discovery calls, online forms, telehealth consultations, or other methods.
What we do with the information we gather:
We require this information to understand your needs and provide you with a better service, in particular for the following reasons:
- We use personal information to provide dietary advice, track progress, and communicate with clients. We may also use personal information to improve our services, create personalized diet plans, and comply with regulatory requirements.
- We may periodically send promotional details about new products, exclusive offers, third parties or other information which we think you may find interesting if you have given consent either verbally or via online forms for us to do so.
If you ever receive something that is not relevant, appropriate or timely for you, Anni Summers RD always gives you the option to immediately unsubscribe to the offer and/or the email list.
Where you have opted-in to future communications, we will, on each subsequent communication, offer you an easily executable ‘opt-out’ option, which will allow you to remove yourself from any future mailings.
We are committed to ensuring that your details are secure. We have put in place suitable physical, technical, and administrative security measures to protect personal information from unauthorized access, use, or disclosure. However, we cannot guarantee the security of personal information transmitted over the internet or stored electronically.
Where we collect any personal data, it will be processed and stored securely for no longer than is necessary for the purpose for which it was first collected (including for the purposes of providing our services to you, sending you promotional communications, or satisfying any legal, accounting or reporting requirements).
When deciding the correct length of time to keep the data, we look at its amount, nature and sensitivity, potential risk of harm from unauthorised use or disclosure, the processing purposes, if these can be achieved by other means, and the legal requirements. So, for example, we may retain your personal data for a more extended period in case of a complaint or if we reasonably believe there is a prospect of litigation regarding our relationship with you.
For tax purposes, the law requires us to keep basic details about our customers (including identity, contact and payment information and details of the contracts we enter into with our clients) for six years after they stop being clients.
We will destroy or delete personal information securely when it is no longer needed, in compliance with professional requirements.
We will share personal information with Medical and other Healthcare Professionals only if you have explicitly given us consent to do so, either verbally or via online forms, or if we are required by law to do so. Additionally, we will not sell, distribute, or lease your personal information to any third parties unless we have your permission or are legally required to do so.
Controlling your personal information:
You may request details of personal information we hold about you under the General Data Protection Regulation (GDPR). We will ask for confirmation of identity before disclosing any personal details. A small fee may be payable. If you would like a copy of the information held on you, please contact us at email@example.com.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
If you believe any details we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any records found to be incorrect.
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a consent form, look for the box that you can tick to indicate that you do not want the data to be used by anybody for direct marketing purposes.
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at firstname.lastname@example.org.
How you can withdraw your consent:
You may withdraw your consent for us to collect or use your personal information at any time. If you have any query about the General Data Protection Regulation (GDPR) and/or do not wish us to use your personal information in this way, please contact us at t us at email@example.com.
We endeavour to answer all genuine messages and comments we receive; response times will depend on capacity. We do not respond to: offensive, attacking, or irrelevant comments/messages or to comments/messages with no connection to nutrition/dietetics (which may be deleted). Where appropriate, we may continue conversing via email or private message rather than on social media.
If we are contacted in relation to a topic which falls outside of our scope of practice, we will be upfront about this and may signpost to another professional who has expertise in that specific area.